Frequently Asked Questions
- Which areas do you deliver to?
Our delivery services are spread all over Pakistan.
- Which areas are covered by Cash on Delivery?
Currently, we are covering Islamabad, Rawalpindi, Lahore, Hyderabad, Karachi, Faisalabad, Sukkur Multan, Kasur, Raiwind, Sheikhupura, Gujranwala, Sialkot, Daska, Pattoki, Gujrat, Wazirabad, Quetta, Jehlum, Lala Musa, Dina, Mirpur, Kharian
- Are all items genuine?
Yes, we are devoted to handover our customers with 100% original product. All the items of Xiaomi are genuine however the protectors are of third parties.
- Are all items on the site are pin pack?
Definitely, all the items that are available on Mi house are totally new and are unused. Our site only deals in brand new product. Pre-owned or second and things are not sold on our site. However, sometimes the sealed products are opened by the custom officers. If such cases occurred, that will be mentioned by us exclusively.
- What are your delivery times?
Ordered item will be dispatched after 3 am every day except for Sundays but if you want to receive your purchased object urgently than it may be received from Cargo station with the extra charge of 100 rupees per order.
- How much time will it take for me to receive my order?
Minimum two to three working days are required after the order is being dispatched whereas; within the capital of Pakistan and Rawalpindi one wrorking day is required only.
- How can I track my order?
You may track the details of your order by the tracking number. Moreover, the info and details of your order will be delivered to you simultaneously through SMS on your given contact number or via your posted email address.
- Do you offer free shipping?
Yes, free shipping is offered on all orders over Rs. 1500. But If the delivery is remote area then there will be Flat rate of 180.
- Can I change my delivery address after replacing my order?
Yes, you can change the delivery address but only before dispatching.
- Who are your delivery partners?
Pakistan Post(Be Pakistani,Buy Pakistani), Forrun and Daewoo.
- Do you like biryani?
Seriously! Is it a question to ask? Everybody loves biryani ^-^